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UW is the only home services provider to bundle everything onto one, simple monthly bill. That includes gas, electricity, broadband, mobile & insurance.
You can now fix your energy rates with UW by switching over just two services ⚡️+ ☂️/?/?
For a limited time, UW customers can get a fixed tariff by signing up for energy and one other eligible service – like broadband, mobile or insurance. And if you sign up through a UW Partner like me, you’ll get an extra £50 credit on top (just visit this page, give me a call to sort out a time to do the sign up, with me in person, or online).
But wait, it gets better…if you’re able to switch 3+ services, you can save £100 vs the price cap ?
As prices rise everywhere, UW offers you a chance to secure your energy rates and guarantees no mid-contract price rises on other services too ?
And of course, I’m here to help every step of the way. Contact me here to learn more. Switching is easier than you think!
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With over 24 years of serving nearly 900,000 customers around the UK, and multiple Which? magazine awards, you’ll be supported and served by our London-based customer service staff and your local rep here in BS7.
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It troubles me to write this review. I do not like leaving bad reviews. I have used Zetland Vets for a number of years and even previously left a 5 star review. My issue does not relate directly to the care of my pet, rather to the admin team who deal with insurance claims. Despite the claim being for over £1600, the claim was not processed due to an ‘outstanding charge’ of about £20 for medication, issued some time after the onset of this journey and the filling in of the appropriate forms. I was not told and there was no communication to inform me of this, until I chased the claim myself. I think that this is very poor service. The claims system should be simple, courteous and transparent. This vet practice has made it needlessly complicated and frustrating. When this was raised, the tone of emails became passive aggressive and unhelpful and I have now had complete ‘radio silence’ for over a week. I just want my insurance claim processed. Really disappointed by how this has been handled.
A really lovely veterinary practice- the vets are kind and thorough, and take an interest in teaching their students too who are also very knowledgable. In my experience they work to time despite being very busy. The pet plan is excellent and they have flexible time slots if you work difficult hours to make daytime appointments.
Zetland Road Vets should be avoided. They are just a large company who do not care about consistency or the animals. We chose to leave Clifton Vets (now owned by this vets) for many reasons. They said we owed some money for the pet plan we canceled. We didn't know what for so asked them to email us with a breakdown, twice. In the mean time they have, it turns out, not been processing our claims for our insurance. No one has contacted us. This is very poor service and we are happy to pay if we owe something but they aren't telling us why we owe them money just that we do. I notice that the other 1 star review a week ago is very similar so there is something fishy going on here. Also, highly recommend Grove Vets in Henleaze. An independent practice.
Cannot rate this vets highly enough, they were brilliant with my poorly boy. My Dobby had to stay overnight - which his usual vets do not accommodate - so we were told to bring him to Zetland. The vet (Phoebe) put me totally at ease, made sure I was aware of everything that was planned for Dobby and any possibilities that may happen during the night. She assured me I could ring at any time during the night for an update on how he was doing (I rang around 11pm before I went to bed) and she also told me she would ring me if needed during the night. Unfortunately that did have to happen at 2am ISH because it was advised he would need surgery however, again I was reassured they would ring straight back if anything went wrong. I knew my boy was in loving hands so felt that everything would be ok. No news is good news right? And luckily that was the case 🙌🏼 I picked Dobby up bright and early the next day with news that all went as planned and he was on the road to recovery 👌🏼 I honestly can't thank the staff enough, Phoebe and the rest of the team were amazing and I couldn't have asked for more. Dobby is doing much better thanks to their brilliant work 🫶🏼
My cat was really not well. (Saturday evening)and I had to get her to the vets quickly. I called the emergency veterinary clinic and they pointed me in this direction. The staff at Zetland Road were polite, caring and extremely sympathetic and supportive. Jenny, my cat, did have to be put to sleep, but I was given as much time as I needed to say goodbye to her. Their helpfulness and sympathy was second to none.