Fantastic professional service, beautiful bouquet and friendly helpful staff. I really cannot adequately express how pleasant and helpful the staff are, such a pleasure to buy from. The flowers were perfect, my parters rave review of them prompted me to order a bouquet for my sister.
Poor customer service. The lady who answered the phone was very dismissive and rude. I asked for peach blossoms and she asked “what kind of peach blossoms?” And I said “that’s exactly what they're called” and she sarcastically said “no darling we don’t do that never heard of it and hang up”. If you’re the one who’s answering phone calls then I’d expect to be given some direction and probably someone with knowledge on flowers would be great too I don’t expect you to know everything but a quick google search would of been helpful as I’ve been to your shop before and you do have these flowers, if you didn’t you could of recommended me something similar perhaps. If you can’t be bothered which you clearly weren’t then give the job to someone else no one is pointing a gun to your head!
I have just picked up a Beautiful bouquet this is the first time I have used this shop and I will certainly use them again .I ordered them on the phone and the girl was very helpful and guided me through my choice of flowers I could not be more pleased Thank you .See you again soon
Brilliant Website, made ordering very easy. Delighted with flowers
I have pre-order flowers from this florist and ended up going home extremely disappointed. The bouquet was absolutely overpriced and from the customer service perspective the women with dark hair was enormously incompetent and rude. Will never buy from this shop again. Price quality ratio totally low and I don't recommend this florist at all. This shop and bouquets are absolutely a joke. I recommend a florist in Filton called Cala's Flowers. The woman there is highly competent, friendly and I basically get what I pay for.
If you’re a local business serving the BS7 area of Bristol, then The Gloucester Road website presents you with an ideal opportunity to reach your prospective customers.