I am immensely impressed with the quality of service I experienced at this dentist practice today. The protocols around safety were excellent. The cheerfulness of the staff was extraordinary. Simon who treated me was clear, helpful and extremely professional. Simon is an amazing dentist - he also communicates in a friendly way. He also encouraged me - by saying that I am taking care of my teeth!! The nurse who greeted me was outstanding in her approach. The receptionist was amazingly helpful. I recommend this practice without reservation. I have one point of improvement: could you very kindly tighten up the bike stand - it is a bit loose (and I have had two bikes stolen in Bristol)!!
We have had such great service from Phil and his team. I have always had a great experience with Andy, but when my son broke his tooth, Phil fixed it and made such a great job. He was clear on the plan and the solution and did an amazing job. It could not have been better. He made what could have been a very stressful situation better with minimal fuss. Thanks so much, your professionalism and kindness was really appreciated.
I was recommended Horfield Dental by a friend who was undergoing their ABC (Align, Brighten and Contour) treatment. I couldn’t believe what a difference it was making within such a short time frame, so I booked a consultation - I noticed that my teeth were moving with age, but didn’t know if anything could be done. From beginning to end the experience with Horfield Dental (and Dr Chan) has been brilliant. Professional and friendly service. Detailed treatment plan and immediate responses to any questions or concerns. Even throughout lockdown the surgery kept in touch and advised me. I couldn’t recommend this treatment and dental surgery highly enough.
Called to ask if they are accepting new patients they said no NHS only private. I asked why? The receptionist just repeated her self " no NHS patients only private" I asked I understand but why only private she raised her voice and said because that's the decision we made. So really it's about we want more money.
I booked with Horfield Dental Care after googling the best dentist in Bristol. I was incredibly nervous due to a previous bad experience with another dentist. On my first visit I was greeted by the receptionist who was extremely welcoming and pleasant which immediately put me at ease. She’s been polite and informative on every visit. I was assigned to Dr Chan who could tell on me walking through the treatment room I was nervous, he instantly asked me if I was okay and what part of the procedures I was nervous for. Once the initial check up was over he was honest and compassionate about the work that needed to be done. The prices quoted were very reasonable and discussed before any work was carried out. I was even told by the dentist to go home and consider the price and the affordability before I agreed to the work. There was no pressure to agree to a dental plan there and then. The work was also spread out over a period of time meaning I had the opportunity to put the money aside. I can’t fault any of the staff and have since recommended it to family who have also sung their praises. The reviews don’t lie, Dr Chan is an incredible dentist with the friendliest team.
If you’re a local business serving the BS7 area of Bristol, then The Gloucester Road website presents you with an ideal opportunity to reach your prospective customers.