Fantastic agency to work with. No issues with them in terms of maintainenace, Only thing that as not done waa backyard fence fix. Recommend.
Rude staff. Called to make an enquiry about a rental property and was shocked by how rude and not customer friendly they were. Will be avoiding this agency in future
We had to live in an incredibly mouldy flat for most of our tenancy, and rather an offering any hint of empathy towards this situation, instead, h4y are incessantly pointing the finger. Their communication style does not fill me with confidence that I am dealing with a professional, rather a disgruntled adolescent. If I had been dealing with the landlord directly, the whole process would have been so much more straight forward, and begs the question if h4y is not just an unnecessary middle man and I would advise the landlord to look elsewhere for an agent in the future. Agency fees are average to high, but when you add on their £65 check out fee, and any other fees such as to provide a reference then the fees start piling up. The fact that this agency has an average of less than 3 stars speaks for itself and if you are looking for a 'home for you', then make sure you keep this agency on the bottom of your pile.
We rented a property via Home 4 You for just over 2 years and had no issues with them at all. There weren't many problems with our property so I can't say much about that but dealings with them were always as you'd expect, polite and effective. They responded quickly to any queries, emails or calls. The only time we weren't happy was waiting 6 weeks for a new washing machine when ours broke... Other than that nothing bad to say. There were no problems getting our full deposit back despite some general wear and tear that we were a bit worried about.
AVOID AVOID AVOID AVOID!!! It seems as though the ladies who run the Bristol branch have come very little knowledge on running a professional business or simply replying to an email. They have no regard for their tenants and will in fact spin out a web of excuses before getting anything done- in regards to maintenance. If you find yourself already in a tenancy agreement with them then good luck to you and remember to treat with the same (little) level of respect that they treat us. Again AVOID AVOID AVOID AVOID
If you’re a local business serving the BS7 area of Bristol, then The Gloucester Road website presents you with an ideal opportunity to reach your prospective customers.