I have recently completed the sale of my flat in Clifton, Bristol, and am very happy that I decided to sell my property through Elephant. Even before I decided to place the property on the market, I had very thorough and insightful discussions with Elephant in order to assess the market and ensure I had reasonable expectations. Throughout the sale, I received constant attention and updates which were always polite and helpful, and I believe that Elephant went above and beyond to make my sale as effortless and stress-free as possible. I initially chose Elephant because their property photos are a step above everyone else's photos, and I wouldn't hesitate to recommend them to anyone else who is thinking of buying or selling a property in their areas.
We had an excellent experience with Alys at Elephant. As first time buyers it was really important to us that we were working with an estate agent we could trust, who wanted to match us with a home that would make us happy rather than pushing for a "hard sell". This was Alys. After that, throughout the process she was a constant and invaluable stabilising force in the process. She was always responsive, always aiding clear lines of communication between parties and was always understanding and empathetic. We would not hesitate to recommend Alys and the team at Elephant. We are busy trying to convince all our friends to move to Bristol and will certainly be sending them towards Elephant for an excellent estate agent contact. Thank you for your work. Mike and Maddy
Elephant were the perfect estate agents, they went above and beyond in all aspects, all of their staff were incredible responsive and helpful, particularly Alys who was a pleasure to work with and made sure the whole process went seamlessly. Their entire team are incredibly motivated and helpful, and I couldn’t have asked for a better estate agents to work with. Alys really took the stress out of being a first time buyer, and made sure everything ran smoothly, especially in a very short time frame! Would definitely recommend.
Elephant were amazing when I was house hunting. We viewed several houses with them and Alys and the team were great. Relaxed with letting us view the property ourselves but ready with all the information we might need and able to answer questions. They really knew the properties. They didn’t try and push a sale onto us when it wasn’t right and I felt like they were just as invested with helping us to find the right property as they were in finding the right purchaser for properties they were trying to sell.
We've had the pleasure of working with Ben throughout our journey as first-time buyers. We can't recommend him and Elephant as a whole highly enough if you're a seller, as they really do make the buying experience as smooth as possible. Ben has been friendly, warm, and helpful since the very first call to arrange a viewing, and has been on hand when we've had questions or queries since our offer was accepted. If Ben was ever away, Emily stepped in and was equally delightful to communicate with, so congrats to Elephant for assembling such a great team. When the time comes for us to sell, Ben and Elephant will be our first port of call.
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