City lets went out of their way to find me a suitable flat. Scott was super helpful every time I needed anything and were VERY VERY quick to resolve any issues that I had when living in my flat (which was minimal) . I would 100% rent with them again and I have recommend them to many of my friends as I was so happy with the service I received. Cannot fault City Property Lets at all. 5 star service!!!!!!
Me and my husband have been with this agency for 18 years and have always found them friendly, helpful and understanding. As pensioners we appreciate this enormously. Would definitely recommend them
We absolutely loved our flat from city property lets. Fantastic location and a really awesome layout that made our small home really work. All the staff at CPL have always been friendly and helpful and whenever things went wrong (accidental smashed toilet or a tree growing in between the garden wall) they were quick to respond and resolve the problems. While things got very difficult during Corona they were incredible. So understanding and made our situation manageable for which we are so grateful. Not just a standard line but real human understanding which is so important when talking about the place you call home. If I rent again I wouldn't hesitate to go back to City Property Lets.
When it comes to professionalism you expect a degree of respect, which is not at all what I got through this letting agency, not only were landlords unreasonable and rude. The letting agency themselves were unreliable and not careless
To have ONE property advertised as agent in central Bristol is simply appalling. Something must be done.
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